Cookie Policy — OTR Detailing

1What This Policy Covers

"Cookies" are small pieces of data websites can store in your browser. Our website mostly uses your browser's local storage rather than traditional cookies, but it serves the same purpose and we explain it here for transparency.

2Strictly Necessary Storage We Use

These are essential for the site to work and can't be switched off without breaking core features:

Booking hold — remembers the slot you're paying for during checkout, so it can be released if you change your booking. Cleared when you close the tab.
Admin session — keeps the business owner signed in to the booking management area, including the optional "Remember me" setting.
Cookie consent choice — remembers that you've seen and dismissed our cookie banner, so it doesn't reappear on every visit.

3What We Don't Use

We do not use advertising cookies, cross-site tracking cookies, or third-party analytics cookies. We don't sell or share browsing data with ad networks.

4Third-Party Cookies

A small number of embedded third-party services may set their own cookies, outside of our control:

Stripe — our payment provider sets essential cookies on the booking page to process payments securely and prevent fraud.
Google Maps — embedded on our Contact section to show our coverage area. Google may set cookies when the map loads, governed by Google's own cookie and privacy policies.
Google Fonts — used to load our typefaces. This typically does not set cookies but does involve a request to Google's servers.

5Managing & Clearing Storage

You can clear cookies and local site data at any time through your browser's settings (usually under Privacy or Site Settings). Note that clearing storage will log the admin area out and reset any in-progress booking, since that's exactly what those entries are used for.

6Changes To This Policy

If the way we use cookies or local storage changes, we'll update this page and its "last updated" date.

7Contact Us

Questions about this policy can be sent to otr.detailinguk@gmail.com.